Privacy Policy
Effective date: January 1, 2026
1. Information We Collect
When you book an appointment or contact us, we collect your name, email address, phone number, ZIP code, printer model, and any details you provide about your service issue. We also collect standard technical data (browser type, pages visited) to improve our website.
2. How We Use Your Information
We use your information to schedule and fulfill service appointments, communicate with you about your service, send appointment confirmations and reminders, and improve our services. We do not sell your personal information to third parties.
3. Sharing of Information
We share your information only with the technicians and staff needed to complete your service, and with service providers (such as email delivery tools) who process data on our behalf under confidentiality obligations. We may disclose information if required by law.
4. Data Security
We use industry-standard safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@bassotech.com. We will respond to verified requests within 30 days.
6. Cookies
Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy, contact us at support@bassotech.com or call +1 (786) 789-4325.